Returns & Exchanges
At Milano Wigs, we want you to be completely satisfied with your purchase. If your wig or hairpiece isn't the perfect fit, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Item
Carefully place the wig in its original packaging, ensuring the hair is smooth and all protective nets, tags, and inserts are included.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing